TechAbout - Job Duties

Research

  • Determine customers’ needs and desires by specifying the research needed to obtain market information.
  • Possess technical product knowledge or specific domain expertise.

Roadmap

  • Define the product vision, strategy, and roadmap.
  • Recommend the nature and scope of present and future product lines by reviewing product specifications and requirements.

Appraisal

  • Appraise new product ideas and/or product or packaging changes.

Compare

  • Assess market competition by comparing the company’s products to competitors’ products.

Source Data

  • Provide source data for product line communications by defining product marketing communication objectives.

Sales Strategy

  • Obtain product market share by working with the sales director to develop product sales strategies.
  • Develop the business case for new products, improvements to existing products, and business ventures.

Market Data

  • Assess product market data by calling on customers with field salespeople and evaluating sales call results.

Sales Forecast

  • Provide information for management by preparing short-term and long-term product sales forecasts, special reports, and analyses. Respond to questions and requests.
  • Bring new products to market by analyzing proposed product requirements and development programs; preparing return-on-investment analyses; establishing time schedules with engineering and business teams.

Plan

  • Introduce and market new products by developing time-integrated plans with sales, advertising, and production teams.
  • Define market needs and articulate the valuable market problem being solved, along with priorities and justification for each part of the solution.
  • Be a market expert, understanding the reasons customers purchase products, including a deep understanding of the competition and how customers perceive and buy the product. Market expertise requires market research and competitive analysis skills.
  • Develop positioning for the product.
  • Develop the business case for new products, improvements to existing products, and business ventures.
  • Recommend or contribute information for setting product pricing. While this may vary by industry, an awareness of competitive pricing is essential for contributing to pricing decisions.

Pricing

  • Determine product pricing by utilizing market research data; reviewing production and sales costs; anticipating volume; and costing special and customized orders.

Scheduling

  • Complete operational requirements by scheduling and assigning employees; following up on work results.
  • Work closely with engineering, sales, marketing, and support to ensure business case and customer satisfaction goals are met.

Requirement

  • Gather, manage, and prioritize market/customer requirements.
  • Act as the customer advocate, articulating the user’s and/or buyer’s needs.

Maintenance

  • Maintain product management staff by recruiting, selecting, orienting, and training employees.
  • Maintain product management staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.
  • Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.

Result

  • Contribute to team efforts by accomplishing related results as needed.
  • Run beta and pilot programs during the qualification phase with near-final products and samples. In Agile environments, regularly review completed work and check with customers to ensure it meets expectations.
  • Act as the product’s leader within the company.
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